Counseling Services
Counseling Center Appointments
Fall sessions are now available at all three sites, offering both in-person and virtual sessions from Monday through Friday from 9 AM to 5 PM.
Counselors offer all services to presently enrolled students at no cost, and all sessions are confidential.
The Student Counseling Center
Our Counselors provide brief treatment lasting up to 8 sessions per semester. In-person sessions are available between the hours of 9 AM and 5 PM on all three campuses by appointment. All services are free, confidential, and provided by licensed therapists for students currently registered in classes.
To make an appointment please email us at counselingcenter@mercy.edu or call us at 914-888-5150.
BetterMynd Online Counseling
Mercy has partnered with BetterMynd, an online therapy platform for college students, with services available 7 days a week with evening and weekend appointments available.
Each student can access 8 sessions of short-term therapeutic sessions per academic year through the BetterMynd platform. Send us an email at counselingcenter@mercy.edu to inquire about this resource and begin working with a counselor that is a good fit for you.
How to Register with BetterMynd
Counseling Center Programming
Online Workshops
All campuses welcome
Students can join our ongoing groups at any point in the semester to talk about their feelings and learn coping skills to manage a variety of situations.
Topic: Test Anxiety Workshop
Day & Time: Every week on Mon - Fri @ 03:00 PM EST -- From Sept 20, 2024 until Dec 13, 2024
Join Us on Zoom:
https://zoom.us/j/92668199898?pwd=4jDNuXH8QloJsDZDobQ8TusmAQSBib.1
Meeting ID: 926 6819 9898 Passcode: 217493
The Red Folder Initiative
Students may experience different levels of distress across various areas of their lives. The type and amount of distress they are experiencing will require different actions and resources. The Red Folder initiative is a guide to help those who interact with students to recognize and be able to respond effectively and refer students in distress to the available resources we have at Mercy University.
Frequently Asked Questions
If you are considering coming to the Student Counseling Center, you may have some questions about us, our services, confidentiality and other concerns. We have provided answers to some frequently asked questions below. Please call or email us with any other questions.
At this time, our licensed clinicians provide psychological evaluation, brief treatment and referrals for current students.
We ask that you call (914-888-5150) or email (CounselingCenter@mercy.edu) to make an appointment on any of the Mercy campuses. If it is during business hours, you are welcome to walk to the Student Counseling Center on your campus and see if there is a counselor available but we cannot guarantee that you will be seen as counselors are often with other students during the business day.
We give urgent situations the highest priority. However, the Student Counseling Center is not open after normal business hours and our counselors are often meeting with other students while in the office. You may call our main number (914) 888-5150 or call the licensed clinician on the campus on which you would like to be seen. You can also come by the Student Counseling Center during normal business hours. If the door is closed with a "Do Not Disturb" sign, we may be briefly out of the office, teaching a class or in session with someone.
For after-hours situations or if a counselor is not available, call 911 or go to the closest emergency room. If you are on campus, you can call campus security- 914-674-9999.
You can speak with a trained counselor at any time of day through the 24/7 National Suicide Prevention Hotline: 988.
Services at the Student Counseling Center are limited to current students at Mercy. If you are an alumnus/alumna or are not currently enrolled in classes, it is recommended that you find a therapist in your community. To find a therapist, you can call the number on the back of your insurance card and speak with a representative. You can also look through the Local Referrals tab for suggested resources. For more information, check out our page on Off Campus Mental Health Providers.
We ask that students call us on their own to schedule an appointment. Your child can call (914) 888-5150 or email CounselingCenter@mercy.edu to make an appointment.
At this time, there is not a psychiatrist or psychiatric medical professional on staff. If you are looking to speak to a medical professional about medication, it is recommended that you contact your Primary Care Physician or call the number on the back of your insurance card to find a covered provider. If you are a current student and would like assistance in doing so, please call our office and a counselor can assist you. For more information, check out our page on Off Campus Mental Health Providers.
Although we offer evaluative services for drug or alcohol concerns, there are outside referral sources that are better equipped for dealing with such problems. If there is a need for additional services, we will make every effort to suggest a referral. For more information, check out our page on Off Campus Mental Health Providers.
No. Your records DO NOT become part of any file outside this office. Our counselors are bound by professional ethics and New York law to maintain the confidentiality of your contact with us.
Your visits to the Student Counseling Center are CONFIDENTIAL. New York law prohibits our revealing the identities of students we see unless we feel they are a danger to themselves or others.
Student Counseling Center Hours & Contact Information
The Student Counseling Center will be offering appointments in-person and virtually. Appointments are available Monday to Friday, 9a.m. to 5p.m.
Mercy University has also partnered with BetterMynd, an online therapy platform for college students, with services available 7 days a week with evening and weekend appointments available.
